望雲の家民宿
Second-floor corridor at Wangyun-no-Ie

INFO

Guest Information

Please take two minutes to read through before you arrive.

Check-In & Check-Out

Check-In
From 3:00 PM
Check-Out
By 11:00 AM

Please observe check-in and check-out times.

For luggage storage, let us know via Facebook in advance and we'll arrange it.

Hair dryers are provided in each room. In line with eco-friendly accommodation regulations, we do not provide towels or single-use amenities (toothbrush, toothpaste, razor, slippers, shower cap, etc.) — please bring your own.

The first-floor dining area has bottled drinking water and a hot water flask.
Please take care with hot water, and keep children supervised near it.

The second floor is for rooms and quiet rest — no eating or drinking there please. For meals, use the first-floor living room and dining area.

Breakfast is included. Please let us know your menu choice by 8 PM the night before.

Room Amenities

Each room is equipped with the following.

  • · Xiaomi desk lamp
  • · Rechargeable floor lamp (3-color cycle)
  • · Main bedroom light — wireless remote
  • · Foldable vanity mirror
  • · Bedside lamp (hold to dim, press to toggle)

Bathroom Amenities

(Xianyun, Yunhai, View Room have private bathrooms; Baiyun and Fuyun share a bathroom)

  • · Bathroom heater/dryer remote (heat / ventilation / light)
  • · Temperature-controlled shower
  • · Electronic bidet seat
  • · Hair dryer
  • · Vanity mirror (motion-activated)

House Rules

Please help us take care of this space. Thank you.

  1. 1.

    Please keep quiet after 10 PM. Gambling or mahjong is not permitted. Guests who cannot comply after being asked will have their stay terminated without refund.

  2. 2.

    Smoking is prohibited in all indoor areas, rooms, and on the balcony. Please use the designated outdoor smoking area. A cleaning fee of NT$1,000 will be charged if tobacco odor is detected indoors after check-out.

  3. 3.

    Pets are not allowed. This policy protects guests with allergies and maintains the quality of the space. Thank you for understanding.

  4. 4.

    For the safety of children, please do not allow running indoors or outdoors, climbing on railings or stairs, or unsupervised access to windows.

  5. 5.

    Please be careful with hot water in the bathroom to avoid burns. Wet bathroom floors may be slippery.

  6. 6.

    To conserve energy, please remove your room card and turn off all power when leaving. Return your card and key to the front desk at check-out.

  7. 7.

    Non-consumable amenities (such as hair dryers) are for use in-room only — please do not take them. If you love something, ask us where it came from.

  8. 8.

    Please treat all furnishings and equipment with care. Damage or loss will require compensation. We appreciate your cooperation.

  9. 9.

    In line with eco-friendly accommodation regulations, we do not provide single-use amenities (toothbrush, toothpaste, razor, slippers, shower cap, etc.) or towels. Please bring your own. Hair dryers are provided in each room.

  10. 10.

    The second floor is for rooms and quiet rest. Please no eating or drinking there. For meals, the first-floor living room and dining area are available.

Wishing you a wonderful stay.

FAQ

Can I bring my pet? +

We're sorry — to protect guests with allergies and maintain the quality of the space, we cannot accommodate pets.

Can I smoke? +

All indoor areas, rooms, and the balcony are smoke-free. Please use the designated outdoor smoking area. If tobacco odor is detected indoors after check-out, a NT$1,000 cleaning fee applies.

What are the check-in and check-out times? +

Check-in: from 3:00 PM. Check-out: by 11:00 AM. For luggage storage, please let us know in advance via Facebook.

What's the difference between a Standard Room and a Suite? +

Standard Rooms (Baiyun, Fuyun) have a shared bathroom. Suites (Xianyun, Yunhai, View Room) have a private bathroom with bidet, temperature-controlled shower, and heated dryer.

Is breakfast included? +

Yes — breakfast is included. Please let us know your menu choice by 8 PM the night before (via Facebook or at check-in).

Can I request an extra bed? +

Extra beds are available in double rooms at NT$1,000 per bed. For groups of four or more, we recommend the Yunhai Suite.

Can I eat on the second floor? +

The second floor is for rooms and quiet rest, so no food or drink there please. For meals, the first-floor living room and dining area are available.

Is parking available? +

Each room comes with one dedicated parking space. If you need more, please let us know when booking.

What is your cancellation policy? +

Please confirm the cancellation policy in your Facebook conversation at the time of booking. We handle things flexibly based on circumstances.

Certifications

Two stays-related certifications that we've earned, for the record.

Licensed B&B · Hsinchu Minsu No. 114

Registered with Taiwan Tourism Administration

TAIWAN HOST — Taiwan Tourism Administration certified B&B mark

TAIWAN HOST

Certified by Taiwan Tourism Administration

Hsinchu County Eco-Hotel certificate, issued April 2023

Eco-Hotel

Issued by Hsinchu County Environmental Protection Bureau
(April 2023)

More questions?