INFO
Guest Information
Please take two minutes to read through before you arrive.
Check-In & Check-Out
- Check-In
- From 3:00 PM
- Check-Out
- By 11:00 AM
Please observe check-in and check-out times.
For luggage storage, let us know via Facebook in advance and we'll arrange it.
Hair dryers are provided in each room. In line with eco-friendly accommodation regulations, we do not provide towels or single-use amenities (toothbrush, toothpaste, razor, slippers, shower cap, etc.) — please bring your own.
The first-floor dining area has bottled drinking water and a hot water flask.
Please take care with hot water, and keep children supervised near it.
The second floor is for rooms and quiet rest — no eating or drinking there please. For meals, use the first-floor living room and dining area.
Breakfast is included. Please let us know your menu choice by 8 PM the night before.
Room Amenities
Each room is equipped with the following.
- · Xiaomi desk lamp
- · Rechargeable floor lamp (3-color cycle)
- · Main bedroom light — wireless remote
- · Foldable vanity mirror
- · Bedside lamp (hold to dim, press to toggle)
Bathroom Amenities
(Xianyun, Yunhai, View Room have private bathrooms; Baiyun and Fuyun share a bathroom)
- · Bathroom heater/dryer remote (heat / ventilation / light)
- · Temperature-controlled shower
- · Electronic bidet seat
- · Hair dryer
- · Vanity mirror (motion-activated)
House Rules
Please help us take care of this space. Thank you.
- 1.
Please keep quiet after 10 PM. Gambling or mahjong is not permitted. Guests who cannot comply after being asked will have their stay terminated without refund.
- 2.
Smoking is prohibited in all indoor areas, rooms, and on the balcony. Please use the designated outdoor smoking area. A cleaning fee of NT$1,000 will be charged if tobacco odor is detected indoors after check-out.
- 3.
Pets are not allowed. This policy protects guests with allergies and maintains the quality of the space. Thank you for understanding.
- 4.
For the safety of children, please do not allow running indoors or outdoors, climbing on railings or stairs, or unsupervised access to windows.
- 5.
Please be careful with hot water in the bathroom to avoid burns. Wet bathroom floors may be slippery.
- 6.
To conserve energy, please remove your room card and turn off all power when leaving. Return your card and key to the front desk at check-out.
- 7.
Non-consumable amenities (such as hair dryers) are for use in-room only — please do not take them. If you love something, ask us where it came from.
- 8.
Please treat all furnishings and equipment with care. Damage or loss will require compensation. We appreciate your cooperation.
- 9.
In line with eco-friendly accommodation regulations, we do not provide single-use amenities (toothbrush, toothpaste, razor, slippers, shower cap, etc.) or towels. Please bring your own. Hair dryers are provided in each room.
- 10.
The second floor is for rooms and quiet rest. Please no eating or drinking there. For meals, the first-floor living room and dining area are available.
Wishing you a wonderful stay.
FAQ
Can I bring my pet? +
We're sorry — to protect guests with allergies and maintain the quality of the space, we cannot accommodate pets.
Can I smoke? +
All indoor areas, rooms, and the balcony are smoke-free. Please use the designated outdoor smoking area. If tobacco odor is detected indoors after check-out, a NT$1,000 cleaning fee applies.
What are the check-in and check-out times? +
Check-in: from 3:00 PM. Check-out: by 11:00 AM. For luggage storage, please let us know in advance via Facebook.
What's the difference between a Standard Room and a Suite? +
Standard Rooms (Baiyun, Fuyun) have a shared bathroom. Suites (Xianyun, Yunhai, View Room) have a private bathroom with bidet, temperature-controlled shower, and heated dryer.
Is breakfast included? +
Yes — breakfast is included. Please let us know your menu choice by 8 PM the night before (via Facebook or at check-in).
Can I request an extra bed? +
Extra beds are available in double rooms at NT$1,000 per bed. For groups of four or more, we recommend the Yunhai Suite.
Can I eat on the second floor? +
The second floor is for rooms and quiet rest, so no food or drink there please. For meals, the first-floor living room and dining area are available.
Is parking available? +
Each room comes with one dedicated parking space. If you need more, please let us know when booking.
What is your cancellation policy? +
Please confirm the cancellation policy in your Facebook conversation at the time of booking. We handle things flexibly based on circumstances.
Certifications
Two stays-related certifications that we've earned, for the record.
Licensed B&B · Hsinchu Minsu No. 114
Registered with Taiwan Tourism Administration
TAIWAN HOST
Certified by Taiwan Tourism Administration
Eco-Hotel
Issued by Hsinchu County Environmental Protection Bureau
(April 2023)